QUEUING MODEL EXCEL Coupon Discount and Reviews

Version: 2.0

Release Date: 2001-07-16        View Screenshot         Reviews (0)

Please submit a Queuing Model Excel review by giving it an overall rating of 1 thru 5 stars and/or filling out the short review form to the right. You can take into consideration factors such as the price, performance, quality & features of the Business Finance Software. Is it buggy? Is it perfect for your needs? Is queuingmodelexcel a waste of money or a highly-recommended download/purchase? Do you have any complaints or warnings about Queuing-Model-Excel? Or are you very satisfied with the software? Share your experiences- it's quick & easy! Currently 5.00/5 1 2 3 4 5 Rating: 5.0/5 (1 vote cast)

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Company: Bizpep

Category: Business & Finance::Business Finance

License: Shareware

Brief Description: Optimize service staff to minimize costs.

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Full Description: The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart plots total cost verses number of service points to display the impact of changes in service point numbers.

Program Release Status: New Release

Category Class: Business::Project Management

Keywords: queue, queuing, model, customer, staff, service, line, points,
utilization, flow, maximize, minimize, costs, tool, software,
business, profit, optimize, excel, bizpep Quuingmodelexcel

System Requirements: Microsoft Excel

Supported OS (Operating Systems): Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003,
Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home
Premium, Windows Vista Busi

Available Langugage(s): English

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